Not every company can be like Amazon, promising to fulfill customer orders within a certain period of time, e.g. 2 business days. But, what if they could?
Think of the supply chain as the engine that powers our global economy, moving our goods and services across different ecosystems. But, as our connections grow, our logistics systems remain outdated and underutilized. Non-Amazon related businesses across the world face pressure to deliver on time and in full, but don’t have the necessary tools to execute contracts, take payments efficiently, and track deliveries, ensuring that goods arrive when they should.
Consequently, the supply chain faces billions of dollars of lost revenue as the result of late, lost, or inefficient deliveries.
Enter the ‘Movement Ecosystem’ (“MOVA)--a platform where people can go and utilize performance tools, and pull monthly management reports, where you can see everything that moves and what the real performance was. You can actually pinpoint and track where the falters are, whether it’s the result of an employee’s doing, or something back at the warehouse.
The core of this as a performance tool—the vast majority of benefit goes to both parties. “MOVA aims to pump as many transactions and get as many customers through, rather than price-gage existing customers,” said McDonald. It has to work for as many people as possible.
If Amazon Can Do It, So Can Others
Amazon has taken the market by storm, comprising of almost 5-10% of UPS revenue. With such a huge network, the company has recently entered into the transportation and delivery markets, acknowledging that companies need to bridge the gap among customer orders, performance, and delivery time.
If Amazon can do it, why can’t anyone else. Having finally decided on its second headquarters (HQ2), Amazon decided on the Austin, Texas market, again taking the market by storm and leading the space in expanding its supply-reach.